Royal Kean International FZE

Privacy Policy

Royal Kean International FZE ("we," "us," or "our") is committed to protecting the privacy of individuals and businesses we interact with. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website royalkean.com (the "Site") or engage with our B2B goods trading services in the United Arab Emirates (UAE) and globally.

1. Information We Collect

We may collect personal and business information in various ways, including:

  • Information You Provide Directly: When you contact us, request a quote, enter into a contract, or otherwise communicate with us, you may provide information such as your name, company name, job title, email address, phone number, business address, trade license details, and financial information for transactions.
  • Information Collected Automatically: When you visit our Site, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits. This is collected through cookies and similar tracking technologies.
  • Information from Third Parties: We may receive information about you or your business from third-party sources, such as credit rating agencies, trade references, public databases, and business partners, as part of our due diligence and operational processes.

2. How We Use Your Information

We use the information we collect for various B2B operational purposes, including:

  • To provide, operate, and maintain our services and our Site.
  • To process transactions and manage our contractual relationships.
  • To communicate with you, respond to inquiries, and provide customer support.
  • To conduct due diligence, assess creditworthiness, and manage risk.
  • To comply with legal and regulatory obligations in the UAE and other relevant jurisdictions.
  • To improve our Site, services, marketing, and customer relationships.
  • For internal record-keeping and administrative purposes.
  • To send you information about our products, services, and industry updates, where permitted by law and with your consent if required.

3. How We Share Your Information

We do not sell your personal or business information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as logistics partners, financial institutions, IT support, and legal or accounting advisors. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Partners: With trusted business partners in connection with the services we provide, such as suppliers or buyers involved in a transaction.
  • Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency) in the UAE or other jurisdictions.
  • Protection of Rights: To protect and defend our rights or property, or the safety of our clients, employees, or the public.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal and business information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. While we strive to protect your information, transmission of information to and from our Site is at your own risk.

5. Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable UAE laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. If you wish to exercise any of these rights, please contact us using the details provided below. For individuals in jurisdictions with specific data protection laws (e.g., GDPR), we will honor those rights as required.

7. International Data Transfers

As a global trading company, your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Royal Kean International FZE
Office - C1 - 1F - SF1690, C1 Building
Sheikh Rashid Bin Saeed Al Maktoum
Ajman Free Zone - POBox: 932, Ajman
United Arab Emirates
For inquiries, please visit our Contact Us page.